FAQ

Getting Started

What is Private label?
We manufacture and produce products that are ready to resell under your own brand.
What are the requirements to place an order?
We require a minimum order of $150 with a 10 piece minimum of each color or product.
How can I place an order?
Whenever you are ready to start your 'Own Brand' journey, please email us at hello@mkmaker.com or reach us via phone or WhatsApp at +8619071453927, and one of our brand consultant will be glad to assist you.
Can I purchase products without my logo printed?
Products for private label are available with the ingredients printed on the packaging. You have the option to purchase them as is and apply your own label.
Are there any Incentives for New Customers?
As a new customer, you can get 50 products with your logo at a discounted price of $150 for your first order.
Payment methods?
We accept various forms of payment including Credit Card, PayPal, TT (Telegraphic Transfer), Alibaba, and AliPay.

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Shipping Time?
For small batch custom orders (Printed order), the production time is typically 3-7 working days. Once production is completed, we will ship your order as soon as possible and provide you with a tracking number.
Shipping Method?
We choose the most appropriate courier based on the weight of the goods and the destination country. Typically, this will be FedEx, UPS, or DHL.
Delivery Time?
Delivery times vary by country and region. Here are some estimated timelines:

What do I need to stamp my logo?
If you would like to have your logo printed there is a minimum amount required per Container (Packaging Style) of 50 pieces, and a minimum of 10 pieces per color/shade.
*What are the requirements to submit my logo?

Once the printed order has been processed, logo will be transferred to the Graphic department to create a mockup for your approval.

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Tell us about your ingredients?
We use high-quality and innovative ingredients that are paraben-free, organic, and feature a cleaner preservative system, ensuring they are cruelty-free. If needed, every product you order will come with a detailed ingredients list and a Material Safety Data Sheet (MSDS).

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What certifications do you have?
Our factory is compliant with GMPC and ISO22716 standards and holds certificates, as well as cosmetics production permit, foreign trade permit, TÜV Rheinland factory audit report. Additionally, all our cosmetic products across all categories have MSDS.
Can I create my own product / Formulation?
We can create formulations according to the client’s ingredients specifications.
Our Research and Development team can also assist you to bring your vision forward.
Can you fill products into my own packaging?
Yes, we will need physical samples of your packaging to verify our machinery is compatible for filling and to provide pricing. Minimum quantities required for filling depends on the type of product to be filled.
What are the requirements for Contract Manufacturing?
To start with our contract manufacturing, we require a minimum order of 500 units.